Shipping policy

VALLIÈRE — Shipping Policy

Last updated: September 2026

VALLIÈRE ships orders to supported international destinations.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

During periods of exceptionally high demand, including our closing sale, processing may take slightly longer.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when tracking is available.

Estimated Delivery

Delivery times depend on the destination, carrier, customs procedures, and local delivery network.

Estimated delivery times displayed during checkout are estimates rather than guaranteed delivery dates unless expressly stated otherwise.

Tracking

Where available, tracking information will be sent to the email address used when placing your order.

Tracking information may take some time to update after the parcel has been handed to the carrier.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information.

If you notice an error in your shipping details, contact us immediately at suppport@valliereofficial.com.

We cannot guarantee that an address can be changed after an order has entered processing or been dispatched.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.

Any charges not collected by VALLIÈRE at checkout may be the responsibility of the recipient, subject to applicable law.

Lost or Delayed Packages

Carrier delays and customs processing can occasionally affect delivery times.

If your tracking information has not updated for an unusual period or you believe your parcel has been lost, contact us at suppport@valliereofficial.com and we will assist you.

Closing Sale Availability

Our closing sale is subject to limited inventory. Placing an item in your cart does not necessarily reserve it until checkout has been successfully completed.

Once a style sells out, we cannot guarantee that it will become available again.